Refresh the browser cache so you can see website changes

Making sure you see the latest changes to your website made by a web developer is vital. And cache is your number one enemy.

Cache is a very clever memory in your browser. It stores info when you view a website page so when you revisit the page the browser doesn’t have to download everything again. Normally, cache really helps when you browse the web. But, when your web developer is creating lots of changes then cache stops you seeing the latest updates.

There are two ways to make sure you see the latest version of your website:

  • Hard refresh the cache using keyboard keystrokes – only good for desktops and laptops.
  • Use private browsing to bypass cache – good for all devices.

Keystroke Hard Refresh

A hard refresh updates the cache. You can only use hard refresh on desktops and laptops as it uses a combination of keystrokes on a keyboard. The combination of keystrokes depends upon you browser and whether you use a Windows or Apple desktop/laptop.

Here is the list for the most common keystroke combinations:

  • Windows Chrome – Shift ( ⇧ )+ Control (Ctrl) + R
  • Windows Chrome – Shift + Control + R
  • Windows Explorer – Control + F5
  • Windows Edge – Control + F5
  • Windows Firefox – Shift + Control + R
  • Apple Safari – Option ( ⌥ ) + Command (⌘) + E
  • Apple Chrome – Command + Shift ( ⇧ ) + R
  • Apple Firefox – Command + Shift + R

If the suggested keystroke combination does not work it may be because you are running older tech or because of some device settings. Don’t worry just use private browsing as explained below.

Private Browsing

Private viewing (called incognito in Chrome) bypasses the cache allowing you to see changes. When you launch private browsing it opens a new dedicated private browsing window. Once you are finished with the browsing you just close it.

Private browsing is really all you need as it is can be used on every device – desktops, laptops, tablets and phones. It is definitely the simplest and quickest option on tablets and phones.

Private browsing was developed to give you anonymity and privacy. When using private browsing , websites cannot track your identity and the websites you visit are not added to your browsing history. Here is a very short YouTube video – just over one and a half minutes:

Its best if we signpost you to the support sites for Chrome and Safari as they do a very nice job of explaining how to launch private browsing on the respective browsers.


Below is a link for Chrome on all devices.


Here are the links to the Apple support site for Safari on Macs, iPhones and iPads.